Can I Delete My Photos After Uploading to Degoo
Degoo walks the fine line between cloud storage and online fill-in. This isn't impossible — read our pCloud review for a deject service that does both well. However, as you lot'll run into in this Degoo review, it ends upwards doing a rather poor chore of both, specially in the web app.
Cardinal Takeaways:
- Degoo no longer has a desktop client.
- The web app is difficult to use and lacks features.
- The costless plan works fine on mobile if you lot don't listen the ads or security flaws.
Degoo isn't all bad; the gratuitous plan is rather generous, it has a decent app for mobile, and the upload speeds are alright. The free version will permit you get more space on your mobile device to store your pictures and media, but that'due south about all information technology'due south good for.
In social club to requite users so much complimentary backup space, Degoo cuts some corners. This means information technology's missing zero-knowledge encryption, and your information isn't stored on multiple data centers, two things that are but available with a paid programme. The customer support is also lacking, similar to what we detect with free services like Duplicati (read our Duplicati review).
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02/xiii/2022 Facts checked
Cloudwards.net updated this review to account for the removal of the desktop client and the updated pricing construction. Version Number: Web app: unspecified; Android: 1.57.166.220110.
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Although Degoo's security could be tighter, information technology'due south non so bad that you should be wary. It'due south probably fine for vacation pictures, but maybe not sensitive medical documents.
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Degoo is based in Sweden and uses some U.S. servers. Every bit far equally we tin tell, there are no links to the Chinese government, although information technology does even so take its own security issues.
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Degoo's costless plan doesn't come with zero-knowledge encryption and keeps your data in a single data center, which isn't great if you want to keep your data safe.
Degoo Review: Alternatives
Strengths & Weaknesses
Pros:
- 100GB gratuitous backup
- iOS & Android app
- Decent speeds
Cons:
- Minimal support
- No complimentary private encryption
- No automated desktop fill-in
- No file versioning
- Poor feature set
- Difficult to use
Features
Degoo is lacking pretty heavily in its characteristic set since the Windows desktop app stopped being supported and everything moved over to the web app. This would have been fine — if the web app was any expert.
Degoo's web app would be a fine add-on if in that location was a proper desktop customer.
Y'all can't ready an automatic continuous backup or a fill-in schedule. Your only pick is a transmission backup, which limits you to uploading one file or folder at a time, doesn't tell you lot when it's washed, and gives no skilful indication when a file is missed or ignored.
Degoo's handling of reuploaded files is even worse. At that place isn't a block-level file sync, so when you reupload a file you have to upload all the data again. This means that large files will take a long fourth dimension to upload, fifty-fifty if the change is relatively pocket-sized.
A single letter change required this unabridged file to exist reuploaded.
You lot tin can delete files without worrying likewise much. Like almost other cloud backup services, Degoo keeps deleted files for 30 days in a separate tab. Nonetheless, there isn't any file versioning.
This is especially weird considering the size of Degoo's plans. At 10TB you accept enough costless space to occasionally delete a binder before you lot reupload it. This would give yous a version for up to a month, without slowing downwardly your uploads as well much, due to the lack of a block-level sync.
Deleted files are kept for a month in a separate tab.
File Sharing & Photo Storage Maximizer
Outside of the very basic power to upload and view files, Degoo has a couple of notable features. The first is the ability to share files. This is mutual among cloud storage solutions, but it's a squeamish add-on.
The 2d is an add-on for the Ultimate plan — the photo storage maximizer tool. This uploads the full resolution pictures to Degoo's servers and keeps a lower quality i on your device. This can be useful if you want to save space while keeping your photos attainable offline.
Degoo'due south Mobile App
Although nosotros've been harsh on the web app, the mobile version is a little better. Y'all can automatically upload certain file types, choose to upload over mobile data or WiFi, and look through all of your uploaded files.
The mobile app has a few nice settings, but it's still mediocre.
Degoo isn't the best online fill-in for mobile devices; using your iCloud or Google account for your backup is oftentimes easier. All the same, at to the lowest degree the Degoo app for mobile works as a backup service.
| Visit Degoo | |
|---|---|
| Backup | |
| Backup Scheduler | |
| Continuous Fill-in | |
| Incremental Backup | |
| Paradigm-Based Backup | |
| External Drive Backup | |
| NAS Fill-in | |
| Server Backup | |
| Hybrid Backup | |
| Mobile Device Fill-in | |
| Unlimited Backup | |
| Unlimited Devices | |
| Speed Throttling | |
| Block-Level File Copying | |
| Multithreaded Backup | |
| Restore | |
| Courier Recovery Service | |
| Browser Access | |
| Mobile App Access | |
| Versioning | |
| Deleted File Retention | |
| Security | |
| Private Encryption | |
| At-Residue Encryption | |
| In-Transit Encryption | |
| Encryption Protocol | AES 256 |
| Two-Factor Hallmark | |
| Hardened Information Centers | |
| Proxy Server Settings | |
| HIPPA Compliant | |
| Back up | |
| 24/7 Back up | |
| Live Conversation Support | |
| Telephone Support | |
| Email Support | |
| User Forum | |
| Knowledgebase | |
| Misc | |
| File Sharing | |
| Device Sync | |
| Free Trial | 14 |
Pricing
Degoo'due south 100GB of free storage is phenomenal compared to basically every other free cloud storage service, and you tin get fifty-fifty more than by watching ads and inviting friends. The just downside to the free account is that you have to bargain with all the other problems with Degoo.
In that location is 1 extra problem with the free programme. When yous attempt to upload over 1,000 files, you'll be given a file limit alert. It doesn't seem to actually terminate you; however, throwing upward warnings of a files size limit with a big "upgrade now" button is a little apropos.
Degoo Cost
Beyond the free tier, when information technology comes to toll per gigabyte, Degoo is really pretty cheap. Icedrive (read our Icedrive review) is an first-class value provider, and Degoo'south 500GB plan is just over one-half the toll of Icedrive'due south 1TB plan. The 10TB plan is as well competitive when compared to the $17.99 Icedrive charges for 5TB.
However, the choice of plans is a lilliputian confusing. The 100GB plan will exist enough for users who are just saving a few files, and if yous're backing up a total estimator, you'll probably want a terabyte or 2. For 2TB of storage at nether $ten per month, both Sync.com and pCloud are much better services.
There was also a discrepancy in the pricing on the mobile app, where we establish the prices could be almost twice as much and we aren't certain why. If y'all want the cheapest prices for your premium Degoo business relationship, apply your computer to buy it.
Ease of Employ
A service with a limited characteristic set is normally really easy to utilise — look at our Backblaze review for a peachy case. However, Degoo even so manages to mess upwardly hither, making this a somewhat frustrating backup solution.
The web interface for Degoo isn't good. The main upload push button lets you add only one file or folder, everything seems to lag a little, and the progress bars for uploading files are disruptive and unreliable.
You can only upload i file or folder at a time.
Degoo Cloud Storage Mobile Apps
The mobile apps may have more features, but they aren't exactly easier to utilize. The screen is filled upwardly with the huge icons yous can't resize, and the free plan has ads. There is a gallery where you can view your pictures, merely compared to cloud services Apple Photos and Google Photos, information technology'southward not very expert.
At to the lowest degree Degoo gives y'all some options in the mobile app.
You besides get some options for an automated fill-in, which makes using it regularly less of a hassle. Nonetheless, navigating the app can be confusing, and it's far from the clean experience with providers similar IDrive (read our IDrive review).
File Backup & Restoration
Unless you're using the automated backup for mobiles, backing up your files with Degoo is irksome and annoying. You lot're better off ignoring the "upload" push and only drag in files instead. At that place isn't any good way to monitor the backup, either.
If you have many small-scale files, the loading confined are likewise fast to follow.
You will get a alert when you effort to upload over 1,000 files, but it doesn't seem to really end yous. Withal, when Degoo misses a file due to an error, the warning is modest and disappears quickly. At that place doesn't appear to exist whatever way to view a log file, and the alarm doesn't specify which file failed, so it's hard to really resolve the issue.
Restoring a file is as uncomplicated as right-clicking information technology and selecting "download." Information technology and then downloads like any other file. Sadly, this ways it will always go into your downloads folder, but at least the process is quick and easy.
Restoring files with Degoo is easy, but you don't get much control.
Speed
Speed is of import for every cloud storage provider, as you don't want to be waiting around for files to upload all the time. To test Degoo's speed, nosotros uploaded a 1GB folder and then downloaded it from the servers. Both transfers used a high-speed internet connection, throttled to 100 Mbps, meaning each transfer should take 1 minute, xx seconds.
| First attempt: | Second endeavour: | Average: | |
|---|---|---|---|
| Upload | 0:04:twenty | 0:02:25 | 0:03:23 |
| Download | 0:01:53 | 0:01:30 | 0:01:42 |
As you tin see, the download speed was decent — only 1 infinitesimal, 42 seconds on average. Nosotros've seen faster before, but this is perfectly fine for most uses. However, the upload speeds were far more unstable. In the first transfer, it struggled to use more than half of our bandwidth. The 2nd transfer went faster, but even so spent enough of time processing at the end.
Security
Degoo'south security is surprisingly good. You get 256-bit AES encryption on all files, everything can be stored with goose egg-knowledge encryption, and your files are kept on multiple databases so a natural disaster can't wipe information technology out. Nosotros would have liked it to offer two-factor authentication, though.
Degoo has aught-knowledge encryption, if yous're willing to pay.
However, of the three major security features Degoo offers, the complimentary tier comes with just one of them: 256-bit AES encryption. Zero-knowledge encryption and redundant data centers only come up with the premium Degoo subscription options, and free users will take to pay upwardly or put upwardly with junior security.
Additionally, plenty of users have reported losing information or having their accounts deactivated — fifty-fifty if they have the old lifetime subscription. There have been like reports nigh Jottacloud (read our Jottacloud review), but at least Jottacloud has a good support team. Degoo just sends an automatic message from "Degoo bot" to the unlucky users.
Privacy
Degoo's privacy policy is pretty adept, and it claims to only collect a small and limited amount of data. You don't demand to take our word though; it's a pretty quick read at effectually ane,000 words.
Degoo's privacy policy is short and sweetness, with no major bug.
Another key element to privacy is the country where your data is held. Degoo itself is in Sweden, which is in xiv Eyes, and it uses providers similar Google Cloud and Amazon Web Services, which are both based in the U.S. Neither of these are ideal locations, so that nil-knowledge encryption volition be useful if privacy is of import to you.
Customer Support
Customer support is important, and often something you don't call up about until it'southward too tardily. Sadly, with Degoo, you're going to be waiting a long fourth dimension for that support, if whatsoever e'er comes.
Unremarkably, the first place to look is the knowledgebase. However, the 23 questions probably aren't going to help much. There is a search bar at the top, but it'southward quicker to merely look at all the questions.
In one case y'all've burned through the rather pitiful selection of questions, you'll see a button to create a ticket. This is how y'all contact the electronic mail support. Enter your email address and query, do the CAPTCHA that's in a box that's too small for it and click send.
Degoo's support is bad, even the CAPTCHA is done poorly.
Yous'll get an e-mail from the Degoo bot telling you lot they've received the email, and then y'all can hope and pray yous get a response. Many users reported waiting two or three weeks for a response, and some say they never heard back. Nosotros'll be sure to update you lot if our query got anywhere, but information technology'due south non looking good and so far.
The Verdict
Degoo isn't adept. Even users who want plenty of cloud infinite for free should probably stay abroad and check out our MEGA review for a decent complimentary service.
However, for users willing to pay for their backup, nearly every other online fill-in provider comes with better security and has an actual desktop client. If you lot don't want to read a full list, await at our Acronis Cyber Fill-in review. It'south one of the best and comes with both an unlimited backup and some spare cloud storage space.
Have you tried Degoo before? Did y'all recall our review was fair? Was there any part of the service that we missed? Allow us know your thoughts in the comments beneath. Cheers for reading.
Source: https://www.cloudwards.net/review/degoo/
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